FAQ

bajibet FAQ — Bonus, Withdrawal and Security

This page provides detailed answers to the most common questions about bajibet — from opening an account to withdrawing money. Welcome bonus terms, VIP cashback, withdrawals via bKash and Nagad, and account security — all in one place.

100% Welcome Bonus
৳500 Minimum Deposit
24/7 Live Chat Support
First Deposit Offer

Welcome Bonus

Having a clear understanding of the wagering requirements and expiry period before claiming the welcome bonus at bajibet makes it easier to get the most out of it.

The wagering requirement for the welcome bonus at bajibet is 25 times the bonus amount. That means if you deposit ৳1,000 and receive a ৳1,000 bonus, your total balance will be ৳2,000. Multiplying the bonus of ৳1,000 by 25 gives a wagering target of ৳25,000. Once you have placed that amount in bets, any winnings from the bonus can be withdrawn.

The welcome bonus at bajibet has a set expiry period. After the bonus is activated, the wagering requirement must be completed within a reasonable time. If wagering is not finished before the deadline, the unused bonus and any winnings earned from it will be cancelled. Check the Terms and Conditions page for the exact time limit.

First, create an account at bajibet. Then log in and make your first deposit of ৳500 or more. You can deposit via bKash, Nagad or Rocket. The bonus is added to your account automatically. You can receive up to ৳15,000 as a 100% bonus.

No. bajibet gives the welcome bonus only once per player — at the time of the first deposit. If someone tries to claim the bonus by creating multiple accounts, the accounts involved may be suspended and any funds held may be forfeited. Each person is required to operate a single account from one device and one payment number.

Slot games are generally the most effective for wagering — most slots count every bet in full. Live casino table games such as Baccarat or Roulette may contribute only partially. Sports betting may be subject to a minimum odds requirement. Read the Terms and Conditions for the exact list.

If you deposit ৳30,200, the 100% bonus would apply, but since the maximum bonus cap is ৳15,000, you will receive a bonus of ৳15,000. Your total balance will be ৳45,200. A 25x wagering requirement applies on the ৳15,000 bonus, meaning you need to place a total of ৳3,75,000 in bets before you can withdraw winnings from the bonus.
Rewards Programme

VIP and Cashback

bajibet's VIP programme brings weekly cashback and special benefits for regular players.

The weekly cashback is a fixed percentage of your net losses for that week (total losses minus total winnings). For example, a Silver tier member who has a net loss of ৳20,000 in a week will receive ৳100 cashback at a rate of 0.5%. Cashback is credited to your account every Monday and is separate from bonuses.

In addition to cashback, bajibet VIP members may receive priority support, faster withdrawal processing, special promotional offers, and — at higher tiers — a personal account manager. These benefits increase as you move to higher tiers.

bajibet has three VIP tiers: Bronze — up to 0.3% cashback per week; Silver — up to 0.5% cashback; Gold — up to 0.8% cashback. The cashback rate is based on your net losses for that week, and the higher the tier, the higher the rate.

bajibet automatically reviews your activity when you play regularly and maintain consistent account activity. You will be notified in your account if your tier changes. Each step up — Bronze to Silver, Silver to Gold — noticeably increases your cashback rate and other benefits.

At bajibet, the weekly cashback is credited directly to your account balance and can generally be used without any additional wagering requirement. However, read the Terms and Conditions page for the specific cashback terms, as the policy may change.
Payments and Withdrawal

How to Withdraw

The most frequently asked questions about the process, timing and conditions for withdrawing money via bKash, Nagad and Rocket are covered here.

Yes. bajibet's withdrawal system runs 24 hours a day, 7 days a week. You can submit a request at any time — night or public holiday. Requests typically take 10 to 45 minutes to process. For urgent issues, contact 24/7 live chat.

Yes, this is mandatory. Under bajibet's policy, all withdrawals must go to the bKash, Nagad or Rocket account that was verified at the time of registration and is registered entirely in your own name. Requests to send money to someone else's wallet are not accepted.

No, not directly. To withdraw winnings earned from a bonus, you must first complete the full wagering requirement — that is, place bets equal to 25 times the bonus amount. After wagering is complete, if the remaining balance is at least ৳1,000, you can submit a withdrawal request.

The minimum withdrawal amount at bajibet is ৳1,000. Requests below this amount cannot be submitted. The minimum deposit amount is ৳500, which is separate from the withdrawal limit. This limit applies equally to bKash, Nagad and Rocket.

Withdrawals from bajibet to bKash are usually processed within 10 to 45 minutes. The same timeframe applies to Nagad and Rocket. If there is an unusual delay, let us know via live chat — the support team will assist you in Bengali.

Rocket is Dutch-Bangla Bank's mobile banking service, but you do not need a direct Dutch-Bangla Bank account to use it. If you have a Rocket mobile wallet, you can deposit and withdraw at bajibet just like with bKash or Nagad.
Account Protection

Security and Privacy

Read these questions carefully to keep your account and personal information safe at bajibet. For more details, see the privacy policy.

Yes. bajibet uses SSL (Secure Socket Layer) technology to encrypt all data transmissions. Your name, phone number, payment details and transaction history are stored on secure servers. If you see a padlock icon before the site URL in your browser, the connection is encrypted.

Never give your OTP or bKash / Nagad / Rocket PIN to anyone. bajibet's support team never asks for this information by phone or chat. If someone claims to be a bajibet employee and requests such details, it is a fraud attempt. Disconnect immediately and report it via live chat.

Choose a password of at least 12 characters — combining uppercase and lowercase letters, numbers and special characters. Avoid using your date of birth, phone number or "123456". Do not use the same password on any other site. Changing your password regularly adds another layer of security to your account.

Change your password immediately. Then contact bajibet's 24/7 live chat and request a temporary suspension of your account. Check your transaction history and inform support if you see any unrecognised transactions. Run a virus scan on the device from which the suspicious login occurred.

First, check the correct URL in your browser's address bar — pay close attention to the spelling and domain extension. Fake sites are often identified by unusually large bonus offers or requests for personal information. Instead of clicking unknown links on social media, type the correct address directly into your browser. The responsible gaming page has more tips on online safety.

bajibet does not sell your personal information to any third party. Limited information may be shared with the relevant payment provider for payment processing purposes, but this is done securely and in a controlled manner. Read the privacy policy for full details.

Have more questions? We are here to help

If you did not find your answer on this page, bajibet's support team is available around the clock. Assistance is available in both Bengali and English.

Live Chat

24 hours a day, 7 days a week — use the live chat button from any page on the site. You will get an instant response.

Email Support

Write to us by email for more complex matters. The support team will reply in Bengali with a detailed answer.